Communicating During Collaboration

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Good communication skills are essential in today’s workplace. Whether it’s communication with tact and diplomacy, managing up, dealing with difficult people, understanding people’s communication styles, using emotional intelligence or listening to others. Knowing how to communicate can mean the difference between success and failure. How do we communicate effectively in tough moments, to design norms that encourage cohesion and resilience, and to create cultures of creativity, inclusiveness, and innovation.

Come join us for part two of IIDA NE’s Speaker Series: Communicating During Collaboration, where the first half hour will be instructor-led learning followed by a 45-minute panel discussion with selected IIDA NE members from Boston, Providence and Hartford.

Join us for an experiential workshop where we will learn:

Communication Theory - our role as a sender and a receiver

Audience Analysis – who/what/why

Recognize the barriers to effective communication in the office

Communication Model: word/tone/non-verbal body language

Communication Style (direct, quiet, analytical, friendly)


Theresa Whiting

Known for her business acumen and effective communication style, Theresa has a solid track record of supporting managers with evaluating performance, conducting tough conversations, dealing with conflict, and motivating teams through communication efficiencies. The majority of her clients are highly competent professionals ranging from mid-level managers to C-suite executives.

Her understanding of the dynamics and trends in architect, real estate, construction and engineering, financial services, manufacturing, and pharmaceutical make her uniquely qualified as a developer and facilitator of communication programs as well as one-on-one leadership consulting to a number of Fortune 500 clients.

Her career started at IBM, which led to her success in managing customer support and branch operations throughout the Northeast. Later, she joined The Boston Company, a leading nationwide investment firm, where she established and grew an extensive new training department. Theresa designed, managed, and implemented highly successful training programs for over 1,000 employees and revamped the company’s orientation program.